👑 COMPLIMENTARY WHITE-GLOVE INSURED DELIVERY ON ORDERS ABOVE RS. 5,000 Shop Collection →

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Frequently Asked Questions

Key answers regarding our horological authenticity, white glove deliveries, and warranty coverage.

Are all products on RoyalHub 100% authentic?

Without exception. Every timepiece, leather accessory, fragrance, and couture garment is sourced directly from licensed heritage maisons and accompanied by manufacturer certificates and warranty documents.

What payment methods are supported?

We support Cash on Delivery (COD) across Pakistan, direct Bank Transfer (IBFT) with instant verification, EasyPaisa, JazzCash, and all major international credit/debit cards via secure 256-bit encrypted gateways.

How long does luxury delivery take?

Standard Insured Delivery requires 2-3 business days. VIP Express provides next-day delivery in major metropolitan centers. Same-day White Glove concierge delivery is available in Islamabad, Rawalpindi, Lahore, and Karachi.

What is your Return and Inspection Policy?

We offer a hassle-free 7-day inspection window. If a product does not exceed your exacting expectations, submit a return request through your VIP portal for a swift exchange or full refund.